Terms and Conditions

Please read the following terms and conditions before sending the booking form to us.

  1. It is a fundamental condition that you acknowledge that this is an adventure tour. This requires some flexibility. The day to day itinerary is taken as a guideline only. We cannot be hold responsible for any delays caused by international or domestic flights, strikes, Government regulations, weather or natural casualties etc. In such cases, Majestic Travel & Tours shall be responsible for providing suitable alternatives which could be decided upon mutual agreement. If an agreement cannot be made, Majestic Travel & Tours shall be only responsible for refund after deducting expenses already incurred.

  2. Your booking will be confirmed by e-mail once we have received the deposit of USD 300 and the signed copy of booking form and contract.
    The balance is due no later than two months prior to departure. If you book a tour less than 2 month prior to departure, you must send the full payment within 7 days of confirmation by us.

  3. At cancellation, the following scale of charges will be applied:
  4. Date of Cancellation

    Charge Incurred

    2 months before departure

    loss of deposit (USD 300)

    29 days to 2 months before departure

    30% of total trip cost

    10 to 28 days before departure

    60% of total trip cost

    less than 10 days before departure

    100% of total trip cost

  5. If you do not show up at the meeting point specified on the agreed date, we will assume you have been delayed and will wait for you to contact us with your new expected arrival date. If you do not contact us within 48 hours, we will assume you have cancelled the tour and there is no refund of any money paid.

  6. The tour will not be cancelled unless we are forced to do so because of unusual or unforeseeable circumstances, such as a major natural disaster, major political unrest or war. If we cancel the tour, we will promptly refund all payments made to us including the deposit (less the unrecoverable costs such as air tickets cancellation). We shall not be liable to refund any additional expenses that you may have incurred (such as insurance, visa fees, vaccinations and other incidental costs).

  7. In case of the journey broken or early return upon client's own wish or causes, Majestic Travel & Tours shall not be liable to any refund of the days not utilized. Clients have to pay for the hotel or any extra costs incurred after leaving the itinerary.

  8. Before joining the tour, we recommend you travel insurance. This should include adequate cover for baggage, medical expenses, cancellation, helicopter evacuation and emergency repatriation. You must supply documentary proof of it. If you do not have travel insurance you must have a credit card with at least a limit of USD 5000.

  9. The trek information sheets and the dossier give information and conditions relating to the tour and are deemed to be part of the contract and so you should be fully aware of their contents. However, the itinerary is an indication of what the group should accomplish, but not a contractual obligation. Changes may be made because of exceptional weather, flight cancellations, sickness or other unforeseeable circumstances. No refunds are given for unused services or unrealized dreams. We do give sympathy though.
    All information and advice provided (vaccinations, climate, trekking equipment, visas etc.) is given in good faith but without taking responsibility by us.

  10. You agree to abide by the authority of the tour leader. Signing the booking form implies your acceptance of the tour leader’s decisions, which could affect the group or individuals. The tour leader will give you a complete briefing at your arrival about your journey with Majestic Travel & Tours.

  11. If you have a complaint that cannot be dealt immediately with the tour leader or you are not satisfied with the response, please notify us in writing within 10 days of the tour completion. We shall try to agree on a settlement. This process shall be governed by the laws of Nepal.

  12. When making your booking, it is implied and accepted that you have read and understood all these booking conditions and agree to abide by them.